FAQs

Error Message

Make sure you have Microsoft Excel on the computer you are using to access the Pass/Fail Files.

RLS cannot find the program associated with the file you are trying to open. If you are opening a site-specific information link, you need to have Microsoft Word or Open Office Writer on the computer and it must be set up as the default program for the file name extension “.doc”.  If you are trying to open the spreadsheet, you must have Excel or Open Office Calc with the proper file name extension association. 

Category: Error Message

Recordkeeping

Make sure you have Microsoft Excel on the computer you are using to access the Pass/Fail Files.

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