Installation must be done as an administrator, not a user. You must give full “permissions” to the RLS Directory (the default or the name selected upon installation) to each workstation for the system to work. Each time an employee goes through a program, they create and delete text files and append xls files. One other file folder is automatically created upon the first opening of the RLS program. With Windows 98 and 2000 (ME) edition, this folder, A7W_DATA, is set up under the Windows folder on the C drive and permissions may need to be set for writing to that folder. In later systems, permissions are defaulted to allow writing. In Windows XP, you would most likely find the folder under C:\Documents and Settings\[username]\Application Data\Macromedia\Authorware 7\A7W_DATA. In later Windows systems RLS will store this data folder under the roaming user account: In Windows 7, that account would most likely be: C:\Users\[username]\AppData\Roaming\Macromedia\Authorware 7\A7W_DATA. In a server/workstation application, the A7W_DATA folder is created on the workstation or client once the program is opened on that computer.