spreadsheet – Rogers' Learning System, LLC

When opening the Pass or Fail files through the Course Manager, the training records are incomplete or missing.

Posted by Rebecca McAllisterJune 22, 2019

Rogers Learning System requires access to Microsoft Word and Microsoft Excel (or other MS compatible software) in order for the program to operate properly. Also, a default printer must be designated for each computer where training will be accessed. If you are experiencing record-keeping or certificate printing problems, they are most likely caused by one […]

When opening the file in Microsoft Excel, I get an error message.

Posted by Rebecca McAllisterJune 22, 2019

When using Microsoft Excel, you may see this message. “The file you are trying to open, ‘PassFile.XLS’ is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?” This file is a […]

The spreadsheet is not formatted correctly when it is opened in OpenOffice Calc.

Posted by Rebecca McAllisterJune 22, 2019

In OpenOffice Calc be sure to open the file as a tab delimited file. When you click on the pass file link you will see the screen shown below. Be sure to check the Separator options to “Separated by” and a checkmark by “Tab”.