FAQ Category: Recordkeeping
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When opening the Pass or Fail files through the Course Manager, the training records are incomplete or missing.
Rogers Learning System requires access to Microsoft Word and Microsoft Excel (or other MS compatible software) in order for the program to operate properly. Also, a default printer must be designated for each computer where training will be accessed. If you are experiencing record-keeping or certificate printing problems, they are most likely caused by one…
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The spreadsheet is not formatted correctly when it is opened in OpenOffice Calc.
In OpenOffice Calc be sure to open the file as a tab delimited file. When you click on the pass file link you will see the screen shown below. Be sure to check the Separator options to “Separated by” and a checkmark by “Tab”.
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How can I access the Course Manager?
Refer to the installation instructions that came with the CD or download.